Transform your business with our digital transformation services
Digital transformation is at the forefront of end-customer conversations and is being integrated into current and future technology investments. For this reason, our team engages in the right conversations with business and technical leaders and focus their efforts around their key priorities and aspirations. Business transformation within the larger trend of digital transformation cannot be understated. As a partner we align our strategy and goals to market opportunity and focus on meeting customer requirements by leading with the transformation of customers business.
Infusai works along with Microsoft on four key digital transformation pillars thus helping any organization transform their business digitally:
Tailor individual experiences by harnessing data for actionable insights. Assess customer readiness and envision opportunities to help organizations use technology to interact with customers in new ways, ranging from personalized digital experiences such as targeted offers and specific recommendations, to more efficient and effective customer service.
Leverage big data, analytics, AI, and CRM, to facilitate customer engagement
Help employees achieve more by creating a work environment that fuels productivity, while flexible, and secure. Recruit and build digital savvy skills across organizations and create opportunities for people to collaborate from anywhere, on any device. Build modern work environments by leveraging mobility and collaboration tools.
Key metrics for partner digital readiness include recruitment, training, compensation structure, and cloud capabilities for a digitally empowered and agile culture that enables employees to work anywhere
Accelerate the responsiveness of business, by improving service levels and reducing costs. Reinvent products, services and business models using digital content. Transform operations to be more adaptive, agile, and efficient in meeting internal needs and customer requirements.
By coordinating people and assets more efficiently, organizations can respond to issues in real time — and even preemptively solve them. Leverage IoT, analytics, and big data. Key metrics for partner digital readiness include improvements in customer service, cost reduction and growth with data, automated processes, and governance
Differentiate and capture emerging opportunities by using data as a strategic asset and shifting from hindsight to foresight. Develop solution sales that add value for customers that may include your own products and IP (i.e., services and/or software) that align with meeting customers’ digital requirements. The opportunity to embed software and technology directly into products and services is evolving how organizations deliver value. Implement technologies such as IoT, CRM, and ERP, to deliver on customer digital requirements.
Leverage data to enter new markets, revise business models to prioritize agility and emerging trends, make customers business partners, and connect products to amplify and redefine their value. Key metrics for partner digital readiness includes ratio of revenue and profitability from IP, and the types and value of IP