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Job Description

Role: Microsoft Dynamics 365 CRM Senior Technical Consultant

Experience: 8+ years

Location: Bhopal/Vadodara

Job Description:

Contribute across all phases of projects (e.g., Plan, Analyse, Design, Build and Test)

Leverage technical expertise to Architect Design and Solution CRM solutions. You will also be required to be hands-on with Dynamics 365 CE and Power Platform.

Liaise effectively between clients, IT staff, and business partners to ensure high quality and timely delivery

Assess Client requirements and scope and recommend appropriate solutions.

Design Conceptual and Technical architecture.

Ensure project quality meets standards through KPI identification

Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery.

Support the team in defining technical, operational and user requirements.

Oversee the timely and effective resolution of client issues.

Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process

Travel as needed. You may be required to travel based on presales and project demands

Key Role Skill & Capability Requirements:

• You are excited about working with an agile consulting company to solve business-critical problems for some of the top companies in the world.

• You are a fast learner, self-starter, and creative thinker

• You are passionate about software and its potential to move organizations forward through innovation.

Technical Skills:

• Understanding of common Industry standard business practices supported by Dynamics 365 CE.

• Architecting large complex solutions using the Microsoft stack.

• Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service.

• Experience in Configuration and Customization of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API and SSIS

• Familiar with the core Microsoft offerings.

• Pre-Sales experience especially with right-fit solutioning based on high level or ambiguous requirements and a good understanding of pricing strategies

• Proposal writing, product demonstration and presentations.

• Consulting experience working with external clients.

• Client management skills and the ability to work with clients to develop and manage an action plan.

• Implementation experience across multiple industries e.g., Health and Public Sector, Resources, Utilities, Retail, Logistics, Communications and Media, Insurance, Professional Services and Banking.

• Excellent interpersonal and communication skills.